Continuing Education Information

---

Technology needs? 

 Participants need to have one of these supported system configurations for CE Courses offered in a distance format (virtual) require one of the following system configurations: Windows 10+ (Latest Microsoft Edge, Firefox, or Chrome), Apple Mac OS 10.10+ (Latest Firefox, Safari, or Chrome), Android 9+ (Latest Chrome Browser), Apple iOS 12+ (Latest Safari Browser). If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event. You will need to use one of the following internet browsers: Microsoft Edge (*Latest), Mozilla Firefox (*Latest), Safari (*Latest, Mac Only), Google Chrome (*Latest). You need a strong internet connection. Before you access the event, you should ensure that your browser is configured to stream media.  For Video events you will need a minimum Internet connection of 800 Kbps for an optimal experience. There are many things that can affect your playback experience, including: using mobile data, connection strength and speed, wireless connection strength, traveling while watching the webinar.'

For virtual events, sign-on before the start of the event to ensure there are no technical difficulties. Attend the entire course. Complete the course evaluation. 

CE's offered? Which ones? Not at this time, Elu is seeking approval with appropriate agencies.

More information? If you have questions or concerns contact Kim Cook at 877-358-2998 ext. 102. 

Getting my certificate? 

In order to receive a certificate, registrants must attend the entire session. Course completion requirements include participating in the full session and completing the CE evaluation. Attendance of participants must be documented to obtain a certificate (details provided with each course, various format results in varied documentation methods). Certificates will be awarded at the close of the event by email, 24 hours after completion of the course evaluation.  They will be distributed by email to participants, being sent to the email used in registration. 

Disability accommodations? Individuals requesting disability accommodations should contact Kim Cook, 877-358-2998 ext. 102, at least one week prior to the training date. CE's offered? Which ones?  Not yet. Elu Counseling, Consulting, and Coaching is seeking approval for future events. 

Instructional Level: This is a professional workshop, open only to mental health and other related professionals. Course level is intermediate through advanced practitioner. This is a professional workshop, open only to mental health and other related professionals. Course level is intermediate through advanced practitioner.

By registering for this event I hereby grant permission to Elu Counseling, Consulting, and Coaching/ Elu, LLC to use and retain the right to use any photos, videos, and statements by, about or of me, captured during this CE training in any media, advertising, publicity, commercial, social media posting or other business purposes conducted by Elu. I agree to allow use of any images or declarations and waive all right to compensation or ownership of the materials.

Elu Counseling, Consulting, and Coaching is required to have written, published policies and procedures for complaint and grievance management. This information is provided in full on our website and in summary format on attendance certificates and promotional materials.

1. The complaint or grievance must be submitted in writing by participant, noting the full name and contact information for the participant to ensure proper follow-up. This letter will be reviewed by the CE Advisory Committee at Elu LLC. Send written letter via https://eluccc.org/contact-us-1 or by US mail to 1101 W. 40th St., Unit 2225, Chattanooga, TN 37409, Attn: Dr. Bobby Cook.

2. The participant will have the opportunity to support his/her allegations by arguments however brief and, if need be, by related supporting evidence. 

3. Send written letter via https://eluccc.org/contact-us-1 or by US mail to 1101 W. 40th St., Unit 2225, Chattanooga, TN 37409, Attn: Dr. Bobby Cook.

4. Information is shared from the findings with the Elu leadership team to be utilized for improving future courses. 

5.   Elu will respond to the participant in writing regarding the outcome of the response decision.

 Refund Request & Cancellation policy: If Elu Counseling, Consulting, and Coaching decides to cancel the class, all registrants will receive a full refund. Through one-week prior to the event, registrants who need to cancel for any reason will receive a refund of 90% of their registration fee. Cancellation requests must be received no later than one-week prior to the event, by written request at https://eluccc.org/contact-us-1. Be sure to include your name, address and contact information as provided in your registration information. No refunds will be issued for any reason after the one-week prior to event deadline (7 calendar days). If there is an exceptional request, please contact Elu with a written request. Any exceptions to the no refunds after one-week prior to event policy are considered on a case-by-case basis and the decision of the training director, Kim Cook, is final. Refunds will be returned to the payee by check and sent by US mail within one week of the refund request.